As they say, operations is the heart and soul of any organization. A known fact is that this is the group that brings the money because the actual and specific actions are being started and completed with this department. However, an important section as well is the administration.
Photo from https://www.colourbox.com/vector/office-management-mind-mapping-circle-diagram-vector-9515455
Administration does all the work for others work efficiently. Sounds confusing? The main responsibility of any administrator and the people working under him is to manage the office in terms of providing a workable work environment and ensuring that all procedures are being carried out in the most convenient and feasible atmosphere possible. They are responsible in each and every corner of the vicinity, the devices and tools to be used and yes, even wireline telemanagement. But of course, they are coordinating these matters with other groups such as I.T., Operations, Human Resource, Accounting and the Management
It may sound that what they do is merely assisting the rest of the organization, but it must be acknowledge that without their commitment and hard work, a good office management will not be achieved.